Frequently Asked Questions
For your ease of use we have categorised the FAQ into three sections – Book Production, Book Payment and Post Production Questions.
If question cannot be answered after looking at these questions, then please contact us via our contact us page.
Post Production Questions
How many free books do I get?Click to show information
This is dependent upon the package you ordered, but you can easily order author copies at cost.
Can I order more books as an author?Click to show information
Yes you can order as few as 1 or as many as you require. These will be at your author’s price and not the selling price, so if you want to send copies to your family and friends this is the cheapest way for them to get a copy.
Please use our ordering page in Author Zone.
Do I get 100% Royalties?Click to show information
Your royalties will be the selling price less publication cost on books that are sold.
We state this as sales prices and costs may vary over time. This is therefore 100% Royalties.
You have written the book and the sales you achieve will be rewarded with the royalty you have earned.
How do I know what my Royalties are?Click to show information
We will send you a Royalty statement on a six monthly basis*.
This will show how many books you have sold and the prices obtained.
*Please note statements are only sent out if a balance of £10 or more is owed. If not this is carried forewward to the next statement.
When and how are my royalties paid?Click to show information
We will either transfer funds directly into your bank account or credit your PayPal account.
If necessary a cheque can be sent.
This takes place at the end of March and September.
Will my book be sold in the shops?Click to show information
Your book will be available on all book wholesaler distribution lists and your unique ISBN means that anyone around the world will be able to order your book through a book shop.
Will you market the book?Click to show information
We offer some promtional services in our optional services page but our specialism is in producing your book.
When will my book appear in online stores?Click to show information
It will take between 3 and 12 weeks for your book to appear, after the book has been produced.
The timescale is outside of our control and dependent on the store's update cycle.
How long will my book be available for?Click to show information
The different packages mean that your book is registered for and will be available for 1- 10 years.
At the anniversary of the registration running out you will be offered a fee to renew the registration.
Alternatively you may request a quote for renewing a number of years above the package through our additional services pages
